CORE CERTIFICATE IN RPG PARTICIPATION & LEADERSHIP

This program grounds practitioners in the theory and practice of intensive collaborative group work that supports the ongoing deepening understanding of why we make the choices that we do in our practice

The focus of this professional development training course will include:

• understanding the principles and methods of Reflective Practice

• creating and facilitating a receptive and supportive learning group

• managing the process of Reflective Debrief (used for individuals and within a group setting)

Over the course of the year-long program, participants will have guided repeated practice in Reflective Debrief with each participant having experience in the role of “key” person to present and explore a puzzling practice situation as well as in the role of the “debriefer”—the person facilitating the reflective conversation.

Susan and Michael will be observing and noting the skills and insights of each participant, following their progress, and providing periodic feedback. The consultant/leaders will share with the program the metrics used to assess and how they see each participant’s readiness to assume leadership in Reflective Practice. Groups. Throughout the program, both Michael and Susan will be involved to carefully observe and be attentive to participants’ strengths and areas in need of additional assistance.

Course activities will include:

• an introductory webinar on the foundational principles of Reflective Practice and the methods for Reflective Debrief

• monthly RPGs, led initially by Susanne and Michael. Participants will be assigned roles for each meeting, either to prepare a puzzling practice situation for discussion or to take leadership of the Reflective Debrief.

• assigned readings and occasional writing assignments.

creating & maintaining a participant's learning journal.

• two participant meetings with a program leader to review learning goals and to receive feedback on progress.

• mid-course webinar to deepen participants’ knowledge of Reflective Practice and the skills necessary to manage an RPG.

Each course will be limited to fifteen participants.

The next course begins January, 2026.

Tuition for the one-year program is $1200.

A certificate of successful completion will be issued to participants meeting course requirements of attendance, active participation in group and completion of assignment and feedback sessions.

REFLECTIVE PRACTICE & STRUCTURED REFLECTIVE INSTRUMENT SRI® CERTIFICATE PROGRAM

No Matter How Good an Expert We Think We Are,

Reflective Practice is Critical for Becoming an Expert

and Continually Improving Outcomes

Reflective Practice & Structured Reflective Instrument SRI® Certificate Program
with Tzofnat Peleg-Baker, Ph.D.

We take a nontraditional approach to reaching our highest performance as 3rd-party interveners. The virtual and interactive program is designed to support third-party interveners in continuously forging their craft in pursuit of the highest levels of professional mastery. By learning jointly and systematically from each other’s experiences, participants develop new understandings of their role in mediation and the invisible issues driving conflict. Together, participants acquire innovative life-long tools to effectively assist parties in their struggle to navigate complex conflictual situations.

Our approach to learning is founded on the premise that we are never “done.” We go beyond formal education by continually and intentionally learn and work toward improvement. Our Reflective approach is fueled by our unwavering passion for continual improvement in navigating complex, emotionally charged conflict circumstances.

By fostering self-awareness and encouraging critical reflection on challenging experiences, we improve our ability to assist parties in considering diverse explicit and implicit goals, ultimately helping them make well-informed decisions. The Certificate program offers a unique opportunity to apply the pragmatic SRI framework in practice. Through self-examination and reevaluation of practices, practitioners engage in a transformative process where they gain fresh insights into themselves and their professional approaches. Encouraging individuals to pause and reflect on implicit issues is crucial in transitioning from habitual transactive tendencies to meaningful engagement and more informed decision-making.

The SRI is a reflective framework informed by multidisciplinary behavioral science research developed by Tzofnat Peleg-Baker as a pragmatic tool to improve third-party practice. Studies on the use of reflective processes in expertise, skill acquisition, decision-making, education, and medicine inspired the development of the instrument for conflict resolution practitioners. The multidimensional and goal-oriented framework aims to enhance decision-making and intervention outcomes.

Invite Your Colleagues. We seek reflective third-party professionals driven by curiosity, humility, and an appreciation for the unknown. The transformative learning experience is stimulated through peer-shared reflection on practice cases participants bring. We ask participants to bring these experiences and dilemmas to the class. We encourage questioning and exploring diverse perspectives and new possibilities to support their continuous development of professional mastery.

We believe that examining how good we are now is insufficient.

We must aim at how good we can be.

The program is limited to 15 participants.

The program comprises seven-monthly sessions of two hours, including presentations, dialogues, selected readings, and hands-on case-based practice.

Participants will earn an SRI ® Certificate upon completion.

Tuition: $1060

(see cancellation policy below)

Additional discounts for students and for bringing colleagues.

To register and for more information: inclusiveconflictintl@gmail.com

Registration and Payment:

US Participants:

Via Zelle inclusiveconflictintl@gmail.com or Venmo: @Tzofnat Peleg-Baker.

International Participants:

Program schedule. We will meet once a month for two hours.

Dates for 2026 are to be determined.

Who can benefit from the program?
3rd party interveners practicing in any global location, including mediators, Ombuds, and peace and conflict professionals interested in continuous professional development and performance improvement through shared reflective learning.

Comments from Practitioners. The SRI helped:

• Making the implicit explicit.

• Making the implicit explicit. Attending to implicit needs does not mean becoming psychotherapists.

• Developing a deeper understanding of how invisible emotional aspects play out and what is my role as a mediator in addressing them.

• Addressing grappling Qs—What we must attend and when?

• Surfacing underlying dynamics fueling tensions and conflicts.

• Considering what I did not consider before.

• Improving the quality of my and participants’ automatic reactions.

Tzofnat Peleg-Baker, Ph.D. is an applied social psychologist who fosters inclusivity and a shift in destructive conflict tendencies. Her work centers on de-escalating conflict and capturing the learning opportunity in conflict by identifying and navigating implicit social-psychological conditions and barriers to sustainable dialogic forms of relating. Tzofnat's systemic-relational work integrates practical reflective tools and participative practices rooted in multidisciplinary behavioral science research and global practice working with various professionals across cultures. Dr. Peleg-Baker has taught courses in academia and outside on dialogue, dignity-based respect relationships, constructive conflict engagement, reflective mediation, and operationalizing inclusive leadership and in recent years in the School of Business at Rutgers University and Portland Community College.

Tzofnat served as a Board Member in peace organizations, conceptualized and worked as a senior consultant for pioneering democratic schools and dialogic school processes in Israel, led intergroup dialogues in the Middle East between religious and secular groups, Jews and Arabs, and Israelis and Palestinians, and trained and coached government officials in Africa. As the Head of Strategy in the Israeli Ministry of Justice, she introduced Alternative Dispute Resolution (ADR) and Restorative Justice in the country. Tzofnat has served as a community and organizational mediator and developed certificate mediation and apprenticeship programs. Presently, Tzofnat leads transformative processes and facilitates monthly reflective peer learning groups composed of third-party interveners and dialogue professionals practicing globally in collaboration with international nonprofit organizations. She also provides community housing mediation services to marginalized populations in Oregon.

Tzofnat holds a Ph.D. and M.A. in social psychology and education and an M.A. in communication and learning. She authored professional and academic articles and book chapters covering dialogue, relational and conflict transformation, and decision-making in third-party interventions.

* CANCELLATION POLICIES:

· If participation is canceled a month or more before the start, an administrative fee of $150.00 will be charged.

· If participation is canceled three weeks before the start, 50% of the full program cost will be charged unless the participant finds a replacement.

· If participation is canceled two weeks before the start, 65% of the full program cost will be charged unless the participant finds a replacement.

· Requests for cancellation received less than two weeks before the start will only be refunded if the participant finds a replacement.

· There are no refunds/partial refunds for missed sessions.